Know Payne – Know Gain!
“YOU madame, ROCK”
My name is Donna Payne, Chief Technology Officer and founder of The Web Coach, and have been serving businesses just like YOURS on the Internet since 1996!
I’m a former Tech Analyst from one of the top 3 Telecom companies in the world. While I absolutely loved my job, I grew tired of locking horns with engineers, IT folks and management who just didn’t “get” or even try to understand website usability.
Website usability is the term to describe how easy people can find and access important data on your website. We all know how frustrating it is when you can’t find something!
I developed a corporate wide intra-net with my “one click” philosophy to increase customer service reps productivity. (GENIUS!)
So, in 2003, after a decade of struggling, I hired a business coach. Best investment I ever made!
When you have solid experience, talent and an overwhelming desire and the support of my Business Coach Travis Greenlee, I was able to breakout on my own and begin my own marketing agency.
Helping real people, solo-professionals, and entrepreneurs is who I am, NOT a computer geek sitting in a corporate cube farm. Buh-bye guys!
ps. On a personal note: I am the 5th Great Grand daughter of ‘Ole William McCoy, Patriarch of the McCoy Clan of America’s most famous feud between the Hatfield’s and McCoy’s. Perhaps this may explain my feistiness! More about my genealogy.