The other day I stopped by the Allergy Doc to pay my balance, opened the door, and ran smack into him… I asked “Why do you make it so hard for me to do business with you?” – THAT question got his attention.
You see… my doc doesn’t take credit or debit cards. I can’t remember the last time I used a stamp – (the census doesn’t count) So when I said, “make it easy to do business” I meant – make it easy for me to pay you!
Someone else is listening too – NETFLIX.
But, Dang! I can get NetFlix movies on my Ipod Touch and Ipone too – isn’t that impressive – how much easier could they make it to do business with them? Telepathically perhaps? LOL!
Check out the deets at Mashable.com
Now it’s YOUR turn.
- How easy is it for people to do business with YOU?
- What processes need updating?
- What steps can be eliminated or modified?
P.S. – Once you’re done, hit that “retweet” button below & spread the word so others will be inspired to make it easier to do business as well.