About Donna Payne, The Web Coach
She’s an internet OG!
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Gen X is represented!
Yes, I am older than…
- the first Wide Area Network (WAN) created with a dial-up modem (FYI – What is… 1966. In case this is a final Jeopardy! question.)
- e-mail wasn’t a thing yet (not ’till 1972)
- and neither were emoticons (1982) ¯\_(ツ)_/¯
In 1994, it was Sprint United Telephone’s employee PC purchase program and my background in telephony and circuit provisioning that jump-started my love of the internet and technology.
And, then came along… The Web Coach, LLC.
Established
The Web Coach became official in 2004. Serving a global client base, my team was also scattered across the globe. In 2014 our focus included growing business and connections within the Richland County, Ohio community with SEO Content Writing, Website Maintenance, and Web Design.
Our team and business are established in the community by serving on several boards and organizations. Sharing the love by helping to foster our community in need is a key part of who we are.
Giving Back
Each year, The Web Coach chooses a nonprofit to provide a website and maintenance at a *significantly reduced rate. In 2024 I chose Gravity Ohio, LLC. This dedication to service in our community means this woman-owned business is here to stay!
*Pro Bono rates for non-profits have been discontinued effective June 2023.
Digital Marketing Experts
The Web Coach is backed by a team of highly skilled professionals with years of experience in the digital marketing industry. Our aim is to help entrepreneurs, businesses, and even corporations take their marketing to the next level: the digital landscape.
We are a business and we know the many different challenges that running a marketing campaign may present. We face the same difficulties every day with our own business and those of our clients. Along the way, we have become masters at overcoming marketing obstacles and at implementing solutions that we can as easily share with and replicate for you.
What We Do
We subscribe to the business principle that you cannot improve what you cannot track. The foundation of our service lies in efficient and thorough analytics and reporting. We are a data-driven service in an information-saturated world, and this is why we are good at what we do.
Core Values
Keep things simple & authentic
Customer prefer simplicity. Lets not over complicate your marketing.
Responsive and open
Our clients enjoy direct communication and never feel ghosted.
Being intuitive
Technology can frazzle even the most tech savvy person. We promise to not speak over your head, and serve you with compassion.
Be impeccable with our word
Our professional relationship and the message your website delivers matters to everyone more than you know.
Be flexible and enjoy the journey
It’s all good! We’re pros at adjusting to changes quickly.
Preferred Clientele
Clients must be:
- Ready and prepared to work. Creating an internet presence is hard work.
- Ready to provide A LOT of information. Material will be required from you. (don’t worry – we’ll map out a strategic plan just for you)
- Coach-able. You must be willing to accept our expert advice. Our marketing style is not always “conventional” or the “norm.”
- Thrilled with the idea of having a creative marketing partner.
Clients understand:
To make their business thrive, they know they need a strong marketing message. To grow their business, they must market strategically, and make use of the latest technology.
And, they understand that design, marketing, and technology simply isn’t something they want to tackle alone.
Most importantly, they know something their competitors do not: they understand the value of an investment in professional marketing design that gets results.
Our preferred clients:
Are talented, passionate business owners who are driven to succeed. They are often service providers, in a highly competitive market and understand the urgency to stand out and be seen.
My clients are comfortable with straightforward communication, and like exploring new ideas with a partner who is fully committed to their success.